济宁金旺机械设备有限公司 | 集研发、制造、销售与售后服务一体的工程机械山东济宁机械源头工厂

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US Local Support. Real People. No Headaches.

We partner with local service centers across the U.S. — California, Texas, Florida, and more — staffed by factory-trained technicians who know your machine inside and out.

No shipping it back to China. No waiting weeks for parts. Just real help, close to home.

California Texas Florida + More States

💎

What's Covered

Component

Warranty

Full Machine

1 Year / 1,000 Hours

Hydraulic System (pump, valves, motors)

18 Months / 1,500 Hours

Engine (Kubota / Yanmar)

Factory Global Warranty

Structural Parts (boom, arm, frame)

2 Years / 2,000 Hours

* Whichever comes first. Normal wear parts (bucket teeth, tracks, filters, belts) are not covered under warranty.

⚡

How Fast We Move

Quick questions, how-to help

Call or message our U.S. support team

24h

On-site repair needed

Local tech dispatched to you

48h

Major issue

Factory expert steps in + express parts

📞

U.S. Toll-Free

+86 1566 6176 830

💬

WhatsApp / Text

+86 1586 4600 838

✉️

jeffyang@dingli.vip

Available 7 days a week.

📦

Parts When You Need Them

✓

U.S. warehouses in California & Texas — most parts arrive in 2–3 days

✓

Factory direct shipping for rare parts — delivered in 5–7 days via DHL / FedEx

✓

Lifetime parts availability at honest, factory-cost pricing — no markup games

✓

Free first maintenance — your 50-hour service is on us (parts + labor)

🔧

Easy to Own, Easy to Maintain

✓

Full English manuals and video tutorials with every machine

✓

Step-by-step DIY guides for basic maintenance — save money, do it yourself

✓

Free maintenance reminders at 50, 200, 500, and 1,000 hours

✓

Remote video diagnosis — we can often fix the problem without a service visit

❓

Quick Answers

Do I have to ship it back to China if something breaks? +

Absolutely not. We have local service partners and parts warehouses right here in the U.S. Most repairs are handled locally — no international shipping, no weeks-long waits.

Can I fix things myself? +

Yes! We provide detailed English manuals and video guides for routine maintenance and common repairs. Many of our customers handle basic service on their own and save money. We're always here if you need help.

What if I live in a rural area? +

Our service network covers most of the continental U.S. For remote areas, we work with mobile repair services and can ship parts directly to you — plus, many of our machines are easy to work on yourself with our video guides.

Can I extend my warranty? +

Yes! We offer extended warranty plans up to 2 years / 2,000 hours at a great price. Ask your sales rep for details.

What's not covered? +

Normal wear items (bucket teeth, track pads, filters, belts), damage from misuse or accidents, unauthorized modifications, and failure to follow maintenance guidelines. Full details in your warranty manual.